Terms of Service


Terms and conditions of use of the website
Welcome to the captivenses website (hereinafter referred to as “we”, “us”, “the website” or “the platform”). Please read the following terms and conditions carefully before accessing and using this website. By accessing or using the Site, you agree to be bound by the following terms and conditions.
Age Restrictions
The  website is intended for minors 18 years of age and older only. Persons under the age of 18 years of age are prohibited from using this website or purchasing our products.
 Stock Information
We do not necessarily stock all items in our warehouse. We cannot guarantee that “in stock” items will actually be shipped immediately, as inventory changes significantly from day to day. In rare instances, an item may be in stock at the time you place your order, but may be sold out at the time the order is processed. If any given item is temporarily out of stock, we will not mark up your invoice until the item is shipped to you. Please note: Any item not in stock at the time you place your order will be shipped immediately upon receipt from the post-producer for an additional fee.
Warranty (out of stock items)

Backordered items include items that are not currently in stock. In most cases, these items are ordered from the manufacturer. As soon as we receive the product, we will notify you via email and ship it to you. Backordered items are usually delivered within four weeks, but can sometimes take longer. If your order is not ready for payment within 30 days, we will send you an update via email. If, for any reason, we determine that the out-of-stock item will no longer be available, we will immediately notify you by email, cancel the item from your order, and remove the item from our catalog. Refunds for out-of-stock items will be returned to your credit card within 1 business day.
Customs and Import Duty Information

You may be subject to import duties and taxes, which will be applied to the shipment of the package once it arrives in your country. Additional customs clearance costs are your responsibility; captivsenses has no control over these duties and cannot predict what they may be. Customs policies vary greatly from country to country; your local customs office should be contacted for more information. In addition, you are considered a registered importer and must comply with all laws and regulations of the country in which you receive your products. It is your responsibility to know the laws applicable to adult products in your country and community. We are not responsible for items seized by customs in any country and will not issue letters of credit.
Product Information
All product information, prices and stock status displayed on our website are subject to change. We endeavor to keep the information accurate, but do not guarantee its accuracy or timeliness.

Ordering and Payment
By placing an order on  through this website you are indicating your willingness to purchase the selected product(s). After submitting your order, you will receive an order confirmation via e-mail. Payment will be made at the time of order confirmation. We accept a variety of payment methods to ensure that your payment is secure.
Returns and Refunds
Policies regarding returns and refunds can be found on our Return Policy page. Privacy
and Security
We treat your personal information as confidential and take appropriate measures to protect your privacy. Under no circumstances will we sell or share your personal information.
Intellectual Property Rights
All content on the  website, including but not limited to text, images, whole and icons, is protected by copyright and intellectual property laws. Such content may not be copied, distributed, distributed or used without our express authorization at our own risk.
We are not responsible for any loss, damage or liability arising from the use of this website or the purchase of products. Purchase and use of products are at your sole risk for these.
Application of Law and Dispute Resolution
The  terms and conditions are governed by local law. Any disputes relating to these terms and conditions shall be resolved by modification of jurisdiction in the relevant jurisdiction.
Notification of Changes
 We reserve the right to update and these Terms and Conditions at any time to reflect changes in our business operations and legal requirements. You are advised to review these terms and conditions periodically for the most up-to-date information.

Contact Information
Questions about the Terms of Service should be sent to us at: @captivsenses.com

Article 18 – Applicable Law
These Terms and Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of China.
Chinese law shall govern and be construed in accordance with Chinese law.